Complaints Procedure

If a patients wishes to complain, they are dealt with courteously and promptly so that the matter is resolved as quickly as possible and we will endeavour to resolve your complaint query within the practice, our complaints manager is Charlotte Wood.

Please contact us:

Email: feedback@epsomortho.com
Tel: 01372 749 040

Address:

Epsom Orthodontics
1 Church Street
Epsom
Surrey
KT17 4PF

Should you feel the need to discuss with a party other than the practice please contact the following as an alternative:

Email: feedback@epsomortho.com
Tel: 0300 311 2233

Address:

Patient Complaints/Queries

National Customer Contact Centre
NHS England
PO Box 16738
Redditch,
B97 9PT